Privacy Policy

Last updated: July 20, 2025

This Privacy Policy describes how "i" (pronounced “eye”) ("we", "us", or "our") collects, uses, and shares information when you use our mobile applications ("App") on iOS or Android devices. By downloading or using the App, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

  • Camera Permission: To scan QR codes, the App requires access to your device’s camera. We do not collect or transmit any images or video from your camera to our servers; all scanning is performed locally on your device.
  • Optional Feedback: If you choose to contact us for support or feedback, you may provide your email address and any additional information you include in your message.

1.2 Information Collected Automatically

  • Device Information: We automatically collect certain technical information when you use the App, including device model, operating system version, and unique device identifiers.
  • Analytics & Error Reporting: We use Sentry to collect crash reports and analytics data to understand usage patterns, improve performance, and troubleshoot issues. Analytics data is aggregated and does not identify you personally.
  • Service Providers:
    • Sentry: A third-party service used to collect and process crash reports and analytics data.
    • Platform Analytics:
      • Apple App Analytics: Apple’s analytics service via the App Store, which provides aggregated usage and performance insights for the iOS version of the App.
      • Google Play Console Analytics: Google’s analytics service via the Play Store, which provides aggregated usage and performance insights for the Android version of the App.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests (e.g., court orders).
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified if your data is transferred.

2. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

3. Data Retention

We retain analytics and device information as long as necessary to provide the App’s functionality and for troubleshooting. Aggregated analytics may be retained indefinitely for continuous improvement.

4. Children’s Privacy

The App is suitable for users of all ages, including children under the age of 13. Because the App only collects aggregated, non-personal analytics and crash data and no personal information, parental consent is not required for children to use the App. If you have questions, please contact us at the address below.

5. International Users

The App’s data may be processed and stored on servers located in various jurisdictions (for example, the United States and the European Union). By using the App, you consent to the transfer and processing of your data in these regions. If you have questions about data storage locations, please contact us.

6. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing the personal data we hold about you.
  • Requesting correction or deletion of your personal data.
  • Opting out of certain data collection or processing.

To exercise these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy in the App and update the Effective Date above. Your continued use of the App after changes become effective constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Email: help@project-i.io